Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in your jewelry?
We use high-quality materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones. Each product page provides detailed specifications regarding the metal and stones used.
How should I care for my jewelry?
To maintain brilliance, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the original pouch provided, and clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-made pieces and earrings are non-returnable for hygiene and personalization reasons.
How do I find my ring size?
We provide a comprehensive size guide on each product page. You can also order a physical ring sizer from our store or visit a local jeweler to ensure the most accurate fit before ordering.
Is your jewelry hypoallergenic?
Yes, all of our jewelry is nickel-free and lead-free, making it safe for sensitive skin and comfortable for daily wear.